Primary functions are to assist the Director of Nursing with office tasks, to assist with office tasks that require a Licensed Vocational Nurse (LVN/LPT) license. Ensure that patients are cared for according to the agencies policies and procedures and Best Practices.

Work as an assistant to the Director of Nursing in the following areas to include but not be limited to:

1. Receive incoming calls regarding clinical questions from patient and staff. Escalate to an RN case manager or DON if additional information is needed and then return the call the same day.

2. Oversee the OASIS transfer documentation, follow-up phone calls Hospital Hold status and Resumption of Care/DC of patients that are admitted to the hospital.

3. Review and sign Start of Care Orders, Recertification Orders, Resumption of Care orders, Discharge Orders and external orders.

4. Review and sign OASIS-Discharge and OASIS non-bill Discharges.

5. Manage the High Intensity patients (intake, scheduling, meetings with Optum, etc)